The impact of Web 2.0 and social software on KM
Here's a presentation from a series of workshops that David Gurteen held for IBM in Singapore, Kuala Lumpur and Bangkok the last month. The reason for these workshops was "to help IBM's customers better understand Social Tools and their impact on traditional KM and the enterprise". The presentation illustrates what kind of impact web 2.0 and social software has had on knowledge management, a key point being that KM has changed from being techno-centric to people-centric. I personally think that summarizes the whole "2.0" thing quite well.
