Words of wisdom by Tom Davenport on Information Management

Bertrand Duperrin is kind to share his summary of an interview given by Tom Davenport to the french economic newspaper “Les Echos”. Here is what Tom recommends:

  • stop thinking about plumbing (technology) and focus on water (information)
  • wonder why, although information management relies up to 5% on technology and 95% on pyschology (Tom Peters), companies dedicate less 1% of their budgets to human issues.
  • start by mapping information’s presence within the company (without waiting for Information Management Systems to be deployed)
  • break informatician’s leadership on information management
  • help archivists to master new information management jobs
  • follow the example of television and press in information sharing

You really should approach Information Management in this way.