This week in links - week 13, 2009

There are several study reports and papers in this week's set of links, but it starts with the post Sustainable KM: The Challenges" by Andrew Gent:

...one of the first principles of sustainable KM should be do not to make KM additional work. Knowledge Management practices should be embedded in the existing business processes.

...how does change happen if you don't enforce it? It happens because it benefits the people who need to enact the change. In other words, people change when they see value for themselves in the change...//...It may seem like a contradiction, but changing processes is extremely difficult, whereas getting people to change the processes themselves (if they see fit) is much easier...//...So another principle of sustainability is avoid change management, help change manage itself.

"Manifesto for Agile Workplace", a study report by Career Innovation in partnership with British Telecom (via Richard Dennison):

This manifesto seeks to answer the question, "What could the workplace look like if it were designed to promote both organisationan and individual agility, and what must executives and individuals do to realise this vision?"

"The Business Impacts of Social Networking", a paper by AT&T:

Social networking fosters collective intelligence, collaborative work and support communities. Tools and behaviors from the consumer world are now making the transition to the corporate world, with diverse implications for changing the way businesses operate. This paper explores 10 opportunities presented by social networking, along with 10 associated challenges.

"The Role of Corporate Social Capital in Business Innovation Networks", a paper by Laurence Lock Lee, James Guthrie:

This paper looks at the role of corporate social capital (CSC) in business innovation. The purpose is to demonstrate how CSC can influence business innovation performance by analysing the nature of the relationship networks that exist in a typical market place.

"Social Media and Employee Communications", a study report by Aon Consulting:

Aon’s Human Capital consultants have just completed a survey that reveals a broad use of Web 2.0 in the workplace for work purposes among all generations. This is of interest since the millennial generation is helping drive Web 2.0 media into the workplace. In fewer than 10 years, this generation will make up a majority of the U.S. workforce (more than fifty percent of all employees).